CRM - Customer Database Management System

Online Business Management System
 
Know your base with integrated Customer Database Manager

Many businesses struggle with cumbersome systems and too many emails. It's easy to lose track of important customer requests and keep records up to date and in sync. Our simple CRM is built in and integrated with all of Managed eBusiness features, enabling you to provide better service for your customers, without any extra effort or coding.

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A Live Feed of Customers Actions

compassMany analytics packages require you to add complex tracking codes to all your pages and your shopping cart. Now you don't have to - all the powerful reporting functionality that every business needs is right here, ready to go.

Build Custom Forms

compassYou can build your own custom web forms with a few clicks! Every web form you build is integrated into the CRM - when submitted, a Case is created for follow up and your leads are captured safely in a customer database.

Centrally Manage Orders & More

compassOnce a customer registers their email address anywhere on your site, a customer record is created for them. From there, you can give them access to secure member areas, manage their store orders and modify their email marketing subscriptions.

Streamline With Workflows

compassAutomate your processes and Get back to your customers fast! You can build multi-step workflows to notify the team of new web form submissions or orders, verify steps as they are completed, and remind and escalate to management if need be.